Is this product safe to use during pregnancy?
Our products are made with natural ingredients that are non-toxic and safe.
In the case of pregnancy, we always recommend that you contact your physician about the specific product and ingredient listing. While many natural ingredients are fine to use during pregnancy, there are some that should be avoided completely and others where usage should be kept below a certain amount.
Are your products tested on animals?
One of our main company principles is that none of our products are tested on animals. So no products listed on the Juliabui.com site were tested on animals nor do we have other companies test on animals for us.
Do your products really treat my skin concerns?
Thank you for asking! First, we love our products and have seen an outpouring of positive results. But they are not a cure-all and we always advise to seek medical treatment from your medical professional with any concerns.
Julia Bui Boutique, LLC is not responsible for any individual reaction to any particular ingredient. If you have a specific allergy or sensitivity, do not use ingredients that will cause a reaction. An allergy patch test is recommended if you have any concerns. Discontinue if a reaction occurs.
Payment
What Payment Methods Are Accepted?
We accept Visa, Master, American Express & Discovery
Orders & Returns
Returns & Exchanges
Due to the nature of our products, we cannot accept returns. Unused and unopened products can be exchanged for another item of your choice, or store credit.
If you are unsatisfied with your order in any way, please contact us at 206.861.2072 with your order number and question or concerns so we can rectify the problem quickly. We take customer service and satisfaction seriously, and only want our best for you.
Please understand that all our products are handmade in small batches, so there will be slight variations from product to product.
How Can I Cancel Or Change My Order?
To modify or cancel your order, contact us at 206.861.2072 or juliabuiboutique@gmail.com. Please have your order reference number. Thank you
How Do I Track My Order?
When your order is ready to ship, we will send you a tracking number for the package.